We have a flat rate that includes parts in most of the times, for example if it is a small part that needs to be replaced such as capacitors, relays, HSI, flame sensors, etc.

Customers normally call us and explain their issues, We ask them questions to better understand their situation and for us to have a better idea of what we might be dealing with, then we provide an expectation of what the time frame might be for us to fix that issue and how much it might cost.

Ask questions, ask as many as you want and make sure you clearly understand what type and how the work is getting done before you say yes.

Just make sure to explain as much as you can about the issue you are having, not heating or cooling, when was the last time this happened, what were you doing or did when the concern happened.

We normally take debit/credit, Zelle transfers or cash.

Rebates depend on your state and electric bill provider.